Cookie Policy

This Cookie Policy explains how our online gaming platform uses cookies, web beacons, pixels, and similar tracking technologies to enhance your gaming experience, maintain security, and provide personalised services in compliance with Indian data protection regulations and international standards. By accessing and using our platform, you acknowledge and accept the practices described in this policy. Last updated: January 18, 2026.

1. What Are Cookies and Similar Technologies

Cookies are small text files stored on your device when you visit our website or use our mobile application. They contain information about your browsing activity, preferences, and login credentials. Besides cookies, we employ similar tracking technologies including web beacons, pixel tags, and local storage mechanisms to monitor user behaviour and optimise our platform functionality. These technologies work in conjunction to create a comprehensive understanding of how players interact with our gaming environment, enabling us to deliver enhanced features, improve performance, and ensure regulatory compliance across all jurisdictions where we operate.

2. Types of Cookies We Use

Our platform utilises several categories of cookies, each serving distinct purposes within our gaming ecosystem. Understanding these categories helps you make informed decisions about your privacy preferences while using our services.

  • Essential Cookies: These cookies are absolutely necessary for the platform to function correctly, enabling core features such as account authentication, payment processing, security verification, and session management. Without these cookies, you cannot access your gaming account or execute transactions.
  • Analytical Cookies: We deploy analytical cookies to understand how players navigate our platform, which games are most popular, where users experience difficulties, and how to optimise user interface design. This data helps us improve performance and identify technical issues.
  • Marketing and Advertising Cookies: These cookies track your interaction with promotional content, measure the effectiveness of marketing campaigns, and display targeted advertisements based on your gaming preferences and behaviour patterns.
  • Preference Cookies: These cookies remember your individual settings including language selection, currency preference, notification choices, and customised game recommendations, ensuring a personalised experience across every visit.
  • Third-Party Cookies: Partner services including payment processors, analytics providers, and responsible gaming organisations may place cookies on our platform to provide integrated services and monitor user safety.

3. Specific Cookie Functions in Gaming Operations

Within the online gaming industry, cookies serve specialised functions critical to fair play and player protection. These include maintaining game state during active play, preventing fraudulent account access through authentication verification, tracking wagering activity for responsible gaming compliance, and recording game history for transparency purposes. Cookies enable us to monitor betting patterns, identify potential problem gambling behaviours, and enforce self-exclusion policies effectively. Additionally, cookies facilitate responsible gaming tools such as deposit limits, loss limits, and reality checks by maintaining player preferences across sessions and ensuring consistent enforcement of self-imposed restrictions throughout the platform.

4. Compliance with Indian Data Protection Laws

Our cookie practices comply with the Information Technology Act, 2000, and relevant regulations issued by the Indian government regarding online gaming and data protection. We adhere to principles of transparency, consent, and minimal data collection as established by Indian legal frameworks. All personally identifiable information collected through cookies is processed in accordance with applicable data protection standards, and we maintain strict confidentiality regarding player information. For players in India, we ensure that cookies do not collect excessive personal data beyond what is necessary for platform operation and regulatory compliance, and we provide clear mechanisms for cookie management aligned with Indian consumer protection standards.

5. Consent and Cookie Deployment

When you first visit our platform, you will receive a clear, conspicuous notice explaining our cookie usage. We obtain your explicit informed consent before deploying non-essential cookies on your device. You may accept all cookies, reject non-essential cookies, or customise your preferences through our cookie management interface. Your consent preference is recorded and respected throughout your relationship with our platform. If you wish to change your cookie preferences at any time, you can access the cookie settings from your account dashboard or the main website footer. We do not employ dark patterns or deceptive practices to encourage cookie acceptance, and we respect your decision to restrict cookie usage even if it limits certain platform features.

6. Cookie Management and User Controls

We provide comprehensive tools enabling players to manage their cookie preferences directly through our platform. Your account settings include a dedicated privacy section where you can enable or disable specific cookie categories according to your comfort level. Additionally, you retain the right to manage cookies through your device’s browser settings. Most modern browsers offer built-in options to accept, reject, or selectively manage cookies from individual websites. You can configure your browser to delete all cookies upon closing, or to prompt you before accepting any new cookies, providing granular control over your digital privacy.

7. Browser-Specific Cookie Management Instructions

Different browsers provide varying methods for cookie management. Follow these procedures for the most popular web browsers:

  • Google Chrome: Open Settings, navigate to Privacy and Security, select Cookies and other site data, then choose your preferred cookie management option including blocking all cookies or allowing specific websites.
  • Mozilla Firefox: Access Preferences, select Privacy & Security, scroll to Cookies and Site Data, and configure whether Firefox accepts cookies from websites and third parties.
  • Apple Safari: Click Safari in the menu bar, select Preferences, choose Privacy, and select your cookie policy from the “Block all cookies” through “Always allow” options.
  • Microsoft Edge: Open Settings, select Privacy and security, find Cookies and other site data, and adjust your cookie acceptance preferences or create exceptions for specific websites.
  • Opera Browser: Go to Settings, select Privacy, find Cookies and Site Permissions, and configure your cookie preferences or manage cookies for individual websites.

8. Third-Party Cookie Sharing and Partners

We partner with reputable third-party service providers who may place cookies on our platform to deliver specific functionality. These partners include payment processing companies, analytics services, customer support platforms, and responsible gaming organisations certified by Indian gaming regulators. Each partner adheres to strict data protection agreements and uses cookie data only for purposes outlined in our agreements. We do not permit partners to use your gaming data for unrelated marketing purposes, and we maintain oversight of all third-party cookie usage to ensure compliance with Indian regulations and international privacy standards. You have the right to know which third parties collect cookies on our platform and can restrict these partnerships through your privacy settings.

9. Cookie Retention and Data Deletion

Cookie retention periods vary based on the cookie’s purpose. Essential cookies typically remain active throughout your gaming session, while analytical cookies may persist for up to two years to track meaningful trends in platform usage. Marketing cookies generally expire after 90 days unless you renew your interaction with promotional content. You can request deletion of all cookies associated with your account at any time through our account settings or by contacting our customer support team. Upon account closure or deletion, we systematically purge all non-essential cookies associated with your profile within thirty days, in accordance with Indian data protection principles and our commitment to user privacy.

10. Security and Cookie Protection

We implement industry-standard security measures to protect cookies from unauthorised access, modification, or interception. All cookies containing sensitive information such as authentication tokens are transmitted exclusively over encrypted HTTPS connections, preventing third parties from capturing or altering cookie content. We do not store passwords, credit card information, or financial details directly in cookies, instead utilising secure backend systems for sensitive data. Our security infrastructure undergoes regular audits and penetration testing to identify vulnerabilities, and we comply with international cybersecurity standards and Indian regulatory requirements for financial data protection in gaming operations.

11. Responsible Gaming and Cookie Monitoring

Cookies play a vital role in our responsible gaming framework by enabling us to monitor player behaviour, identify concerning betting patterns, and enforce protective measures. Through cookie-based tracking, we can detect rapid account funding followed by substantial losses, extended play sessions without breaks, or repeated deposit and withdrawal cycles indicating potential problem gambling. When suspicious patterns are detected, our system automatically triggers responsible gaming interventions including mandatory reality checks, session limit reminders, or temporary account restrictions. Players can leverage cookies to strengthen their own responsible gaming protections by enabling all preference and analytical cookies, allowing our system to provide more accurate and timely protective measures based on comprehensive behavioural data.

12. Policy Updates and Contact Information

We reserve the right to update this Cookie Policy periodically to reflect changes in our platform functionality, regulatory requirements, or technological advancements. Significant changes will be communicated through email or prominent notices on our website. Your continued use of the platform following policy updates constitutes acceptance of the revised terms. For questions regarding our cookie practices, requests to access or delete cookies, or to report privacy concerns, contact our dedicated privacy team through the contact information provided on our website. We maintain transparency regarding cookie usage and provide detailed responses to all privacy-related inquiries within seven business days, ensuring you understand exactly how your data is collected, processed, and protected throughout your gaming experience with our platform.